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ITIL® IT Service Management Certifications
ITIL®

The Philosophy of IT Service Management:
"IT is the business and The business is IT"

It is essential to recognize the absolute dependence of most businesses upon the Information and Communications Technology (ICT) Infrastructure and the quality and availabilibty of the information and services that such an insfrastructure provides an supports. The Key objectives of IT Service Management are:
- To Improve the quality of the IT Services Delivered
- To Reduce the long-term cost of IT Service Delivery
- To align IT Services with current and future needs of the business and its customers

The challenges facing the IT Managers of today are to co-ordinate and work in partnership with the business to create new business opportunities with the goal to obtain competitive advantages among other objectives. Knowledge and understanding of ITIL® Best Practices will help any IT Professional to obtain the goal to align and manage effectively people, process and technology with business.

* ITIL® Foundations - 2.5-day course + exam included. Additional 1 day for material and exam reviews and take the exam in the afternoon.

* ITIL® Practitioner Courses - 5-day courses + exam included. Last day review and certification exam review to take the exam the last day of the course.

Print our ITIL® / ISO 20000 course schedule and contact us for more information (E-Mail) = train@executrainpr.com - or - Phone: (787) 289-7850 / 289-8778



» Technical Course Schedule & Certifications (9/2/2010)
About our Technical Courses and Services: Each day of training means eig...
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» End User Course Schedule (9/1/2010)
About our Classroom Courses and Services: Each day of training means eig...
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» Business Best Practices Course Calendar (4/16/2010)
Our Best Practices Course Schedule for the next months includes dates at ou...
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» ITIL Fundamentals V3 / IT Service Management
Last Promo Date: 9/3/2010
ITIL: Information Technology Infrastructure Library - ITIL Provides a consi...
Promo Flyer: ITIL v3 Certification Course

» (PMP) Project Management Certification
Last Promo Date: 4/15/2010
Description: PMP Certification is ideal for professionals with several year...
Promo Flyer: Project Management Schedule

» Windows 2008 TRUE Learning Track
Last Promo Date: 4/12/2010
This Fast-Track is designed for BUSY IT PROs like You. In the period ...
Promo Flyer: Win2008 TRUE Learning Fast-Track

» ADOBE CS4 Training Offer
Last Promo Date: 4/9/2010
MAKE YOUR TEAM to come up to a higher level of performance with ADOBE CS4. ...
Promo Flyer: ADOBE CS4 Certification

» ITIL® IT Service Management Certifications (ITIL®)
The Philosophy of IT Service Management: ...
Print PDF: ITIL® Practitioner | IT Service Management

» MCAD & MCSD 2003 
MICROSOFT CERTIFIED APPLICATION DEVELOPER Choose the MCAD credential if ...
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» MCSA & MCSE 2003 
MICROSOFT CERTIFIED SYSTEM ADMINISTRATOR Choose the MCSA credential if y...
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» MCDBA & MCDST 2003 
MICROSOFT CERTIFIED DATABASE ADMINISTRATOR The Microsoft Certified Datab...
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